ServiceNow Platform Administrator

2 weeks ago


Dallas, Texas, United States Maintec Technologies Full time
Maintec Technologies: ServiceNow Platform Administrator

We are seeking a highly skilled ServiceNow Platform Administrator to join our team at Maintec Technologies in Dallas, TX. This is a long-term contract position offering a competitive salary of approximately $115,000 per year.

About the Role:

The ideal candidate will have strong system administration skills and experience with the ServiceNow platform. They will be responsible for performing system configurations and customizations, including creating tables, fields, forms, windows, and business rules. Additionally, they will administer and manage incident and problem management processes within ServiceNow, ensuring efficient handling of incidents and problem tickets.

In this role, you will also oversee change and release management processes, including creating and managing change requests, reviewing change records, and coordinating release activities. Furthermore, you will manage user roles, permissions, and access controls within ServiceNow, ensuring appropriate user access levels and data security.

You will design and maintain the service catalog, defining and configuring service offerings, request forms, and workflows. Finally, you will create and generate reports and dashboards within ServiceNow to provide insights and metrics on key performance indicators (KPIs) and service levels.

This position requires ServiceNow Admin Certification.

What We Offer:

We offer a dynamic work environment, opportunities for growth and professional development, and a competitive compensation package.

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