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Property Community Supervisor

2 months ago

Sequim Washington, United States The Michaels Organization Full time

Overview:


The Michaels Organization is dedicated to more than just real estate; we focus on creating homes for individuals and families, supported by a committed team.


The Property Community Supervisor holds comprehensive on-site responsibility for all management activities related to the community, ensuring that the properties under their supervision are consistently maintained in excellent condition and operate within a stable financial framework, providing residents with a clean and well-kept environment.


This role encompasses the management, coordination, and oversight of all operational phases of the property, including (but not limited to): offering leadership and guidance to all staff, preparing and managing budgets, overseeing general administration, maintaining property conditions (both exterior and interior), managing unit leasing and collections, and handling all financial and administrative reporting concerning the property, staff, and residents.


Responsibilities:

  • Oversee the management, direction, training, and safety of all employees assigned to the property or properties under their control. Must possess the ability to assess critical situations, make sound business judgments, and respond effectively when management support is not immediately available.
  • Responsible for hiring (for open positions approved by the Regional Property Manager), training, conducting performance evaluations for all staff, recommending salary adjustments, and when necessary, counseling, disciplining, and terminating employees in accordance with company policy.
  • Establish work schedules and assign staff for office duties as well as routine and emergency tasks. Approve and schedule time-off requests from staff.
  • Train staff in safe operating procedures and accurately report all accidents and emergency situations to the appropriate personnel.
  • Design and implement marketing strategies for leasing rental units, including promotions, property tours, and rental agreements. Maintain awareness of competitive market conditions and adjust business and marketing strategies accordingly to ensure compliance with applicable laws.
  • Ensure all residents meet compliance and eligibility standards as established by relevant local, state, and federal agencies, addressing any non-compliance issues promptly.
  • Assist in the preparation and execution of the annual budget while maintaining accurate financial records for the property, including payroll, daily bank deposits, and cash account management.
  • Supervise any external contractors working on the property, perform needs assessments, negotiate contracts, and ensure timely completion of work.
  • Direct office and maintenance staff regarding all move-in/out processes and inspections.
  • Engage with residents, resident organizations, and service providers to address concerns, implement improvements, and foster positive relationships.
  • Adhere to all Company Accounting and Operations directives, policies, and procedures.
  • Conduct regular property inspections, documenting deficiencies, implementing improvements, and taking necessary actions as per Company guidelines.
  • Obtain all required certifications or licenses within the first year of employment and remain compliant with all relevant laws and policies.
  • Perform additional duties as assigned.

Qualifications:

Required Experience:

  • Minimum of two years' experience in multifamily residential property management, preferably with direct supervisory experience.
  • Experience in multifamily residential leasing is essential.
  • Accredited Resident Manager or similar designation is preferred.
  • Background in Accounting/Financial and Administrative roles is advantageous.
  • Experience with Tax Credit, Section 8, and/or Public housing is preferred.

Required Education/Training:

  • High School Diploma or equivalent is required.
  • Two or more years of college education is preferred.
  • Required certifications or licenses are preferred, or the ability to obtain them within one year is necessary.

Required Skills and Abilities:

  • Professional demeanor with the ability to resolve conflicts effectively.
  • Exceptional organizational skills with a keen attention to detail and the ability to maintain accurate financial records.
  • Must possess a valid driver's license and have a reliable vehicle.

Working Conditions:

  • Primarily an office setting, with the requirement to meet residents in their units, conduct property tours, and perform inspections, including navigating multi-story facilities.
  • Evening and weekend work may be necessary, along with on-call responses to emergencies or maintenance issues.

Salary Range:
$25.00 per hour