Front Desk Associate Manager

4 days ago


Scottsdale, Arizona, United States Mountainside Fitness Full time

Mountainside Fitness is the largest locally owned health club chain in Arizona, offering an exciting opportunity for a skilled and enthusiastic Front Desk Attendant to join our team.

Job Description

This role involves interacting with members, responding to inquiries, and resolving issues in a professional and courteous manner. The ideal candidate will possess excellent communication skills, be able to multitask, and demonstrate a strong commitment to customer satisfaction.

Responsibilities
  • Check-In Procedures: Accurately process member arrivals, manage payment transactions, and maintain accurate records.
  • Guest Relations: Respond promptly to member inquiries, resolve issues, and provide helpful information about club amenities and services.
  • Housekeeping: Maintain a clean and organized workspace, report any incidents or concerns to management, and ensure a safe environment for all guests.
Requirements
  • Customer Service Background: Previous experience in customer-facing roles, preferably in a fitness or hospitality setting.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to interact effectively with members, staff, and management.
  • Teamwork: Collaborate with colleagues to achieve team goals, provide support during peak periods, and contribute to a positive work environment.
Why Choose Mountainside Fitness?
  • Compelling Benefits Package: Enjoy a comprehensive benefits package, including complimentary membership, onsite childcare, and opportunities for career growth and development.
  • Competitive Salary: An estimated salary of $15.00-$17.00 per hour, commensurate with experience.

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