Customer Service Representative
4 weeks ago
Job Summary:
Continuant is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional support and experiences for our enterprise customers.
Key Responsibilities:
- Resolve customer problems and concerns in a timely and professional manner.
- Manage customer processes and ensure seamless communication.
- Partner with internal and external service teams to resolve new problems daily.
- Communicate with customers over the phone and in written form.
Why Work with Us:
We are passionate about creating an excellent customer experience and believe that our employees are the heartbeat of our company. We offer a dynamic and diverse work environment, opportunities for growth and development, and a comprehensive benefits package.
Qualifications:
- Passion for providing excellent service for our customers.
- Finding strength in ambiguity.
- Showing integrity and being trusted by all.
- Demonstrating grit and resilience when faced with obstacles.
- Commitment to self-improvement.
Benefits:
- Medical ($0 premium), Dental, Vision Benefits.
- Fitness Fund allowance for gym memberships and massages.
- Commuting bonus for in-office positions.
- Matching 401(K) program.
- 12 days paid time off plus 6-8 paid holidays.
- Gym, massage therapist, pickle ball court, chiropractor, and naturopath on-site.
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