Parking Lot Operations Manager
2 weeks ago
Job Summary:
The Parking Lot Supervisor is a part-time, on-call employee responsible for overseeing parking lot operations at assigned facilities and locations, ensuring efficiency and accuracy. This role includes providing accurate information to the general public, addressing concerns, and upholding superior customer service standards.
Key Responsibilities:
- Conducts shifts briefings with staff providing necessary event information.
- Oversees the security of all parking lots and staffing of parking lot attendants during scheduled events.
- Supervise and coordinate the activities of Parking Lot Attendants.
- Greet and direct customers entering parking lots.
- Communicate parking information to the public to park cars quickly and efficiently.
- Set up A-frame signs, parking cones, and reserved parking signs.
- Identify and problem solve parking issues; prevent when possible.
- Provide excellent customer service assistance to internal and external clients.
Requirements:
- High school diploma or GED preferred.
- Minimum of one year of supervisory experience required.
- Must be prepared and willing to work in various climate conditions (i.e. rain, snow, hot & cold weather).
- Ability to work both independently and as part of team.
- Must have a demonstrated ability to function in a fast paced, high-pressure environment.
- Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.
- Ability to communicate clearly in the English language and use a company radio to communicate.
- Must be comfortable working with the public.
- Requires strong interpersonal and communications skills.
- Ability to walk and stand for prolong periods of time.
About Oak View Group:
Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
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