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Parking Lot Operations Manager

2 months ago

Greensboro North Carolina, United States Oak View Group Full time
Parking Lot Supervisor Job Description

Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. Our team is dedicated to delivering exceptional experiences for our clients and guests.

Job Summary

The Parking Lot Supervisor is a part-time, on-call employee responsible for overseeing parking lot operations at assigned facilities and locations. This role requires providing accurate information to the general public, addressing concerns, and upholding superior customer service standards.

Key Responsibilities
  • Conducts shifts briefings with staff providing necessary event information.
  • Oversees the security of all parking lots and staffing of parking lot attendants during scheduled events.
  • Supervise and coordinate the activities of Parking Lot Attendants.
  • Greet and direct customers entering parking lots.
  • Communicate parking information to the public to park cars quickly and efficiently.
  • Set up A-frame signs, parking cones, and reserved parking signs.
  • Identify and problem solve parking issues; prevent when possible.
  • Provide excellent customer service assistance to internal and external clients.
Requirements
  • High school diploma or GED preferred.
  • Minimum of one year of supervisory experience required.
  • Must be prepared and willing to work in various climate conditions.
  • Ability to work both independently and as part of a team.
  • Must have a demonstrated ability to function in a fast-paced, high-pressure environment.
  • Must have the ability to work flexible schedule including long hours, nights, weekends, and holidays.
  • Ability to communicate clearly in the English language and use a company radio to communicate.
  • Must be comfortable working with the public.
  • Requires strong interpersonal and communications skills.
  • Ability to walk and stand for prolonged periods of time.
About Oak View Group

Oak View Group is committed to equal employment opportunity and is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any legally recognized basis.