Commercial Bakery Operations Manager

5 days ago


Reston, Virginia, United States Global Recruiters of Philadelphia Main Line (GRN) Full time

The Commercial Bakery Production Manager is responsible for overseeing all aspects of the production process, ensuring efficient operations, high-quality products, and adherence to safety and sanitation standards. This critical role is crucial in managing staff, resources, and production schedules to meet customer demand and maintain profitability.

Key Responsibilities:

  • Collaborate with the Bakery Director to receive and implement production directives
  • Lead and manage bakery production employees and operations, including:
  • Supervising and communicating with employees, providing constructive feedback, answering questions, resolving problems and conflicts, and promoting a positive work environment
  • Managing daily staffing, including finding replacements, calling in extra staff, and ensuring adequate coverage
  • Assist the Operations and/or Human Resources Manager in performing employee training, development, and evaluations
  • Oversee quality control issues, including dating, rotation, dough mixing and baking consistency, order status, product availability, and sanitation
  • Detect and address defective supplies, equipment, and unusual conditions
  • Manage food inventory, particularly refrigerated and frozen storage
  • Ensure work and storage areas are clean and organized
  • Strive to increase sales and gross profit margins, maintain labor costs, and uphold professional management practices and departmental presentation
  • Act as liaison between the retail manager and bakery operations employees, including:
  • Mediating product availability, excess, quality, and discounting
  • Communicating staffing needs and interdepartmental staff sharing
  • Assisting the retail manager in resolving customer complaints and suggestions
  • Perform other related bakery operations management duties and tasks, including:
  • Overseeing the generation and distribution of production sheets and other lists and/or records
  • Managing large or special orders
  • Attending food shows to stay current on industry trends and best practices
  • Filling in as needed to cover labor shortages and performing miscellaneous job-related duties as assigned by management

Requirements:

  • At least one year of combined experience performing the essential job functions of the bakery production job positions
  • Meet or exceed the essential job functions of this job description within the introductory period (three months)
  • Ability to lift and/or carry objects of light and occasional medium weight
  • Must be able to push carts/pull hand jacks skids through the warehouse to the floor
  • Must be able to stand on feet for the duration of the shift
  • Active job requiring walking, bending, kneeling, stooping, and crouching


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