Healthcare Admissions Liaison

2 weeks ago


Tallahassee, United States Tallahassee Memorial HealthCare Full time

ABOUT US:

Tallahassee Memorial HealthCare (TMH) is a distinguished, nonprofit healthcare organization dedicated to delivering superior medical services across a 21-county area in North Florida and South Georgia. Our workforce comprises nearly 6,000 professionals who embody the rich diversity of our community.

As the leading healthcare provider in the region, TMH boasts a 772-bed acute care facility and is home to the only:

  • Level II Trauma Center
  • Joint Commission Comprehensive Stroke Center
  • Level III Neonatal Intensive Care Unit
  • Pediatric Intensive Care Unit
  • Advanced cancer, heart and vascular, orthopedic, and surgical programs in the Panhandle

Our healthcare system also encompasses a psychiatric hospital, various specialty care centers, four residency programs, and nearly 40 affiliated physician practices.

YOUR ROLE:

In this position, you will facilitate and document the communication regarding the acceptance or denial of patients seeking admission or transfer to and from Tallahassee Memorial HealthCare (TMH) within a call center environment. You will serve as a vital link between TMH physicians, the TMH Emergency Center, and external transferring providers and facilities. Additionally, you will assist the Bed Management Team and the charge registered nurse (RN) in overseeing direct admissions, transfers into the hospital, and emergency admissions.

REPORTS TO:
RN/Program Manager Transfer Center

SUPERVISION:
None

QUALIFICATIONS:

Required Education:
High School Diploma/GED or equivalent.

Required Experience:
At least six (6) months of experience in healthcare, customer service, or familiarity with medical terminology.

Preferred Qualifications:
Two (2) or more years of experience in healthcare settings such as dispatching, transfer centers, admissions, emergency medical services (EMS), or acute care. Credentials such as Certified Nursing Assistant (CNA), Medical Assistant (MA), Emergency Medical Technician (EMT), Paramedic, or Licensed Practical Nurse (LPN) are advantageous. Basic proficiency in Microsoft Office is also preferred.

Required Certification/License/Registry:
None.

JOIN OUR TEAM:
If you are interested in contributing to TMH's legacy of quality and compassionate healthcare, we encourage you to submit your application and resume.

Tallahassee Memorial HealthCare is an equal opportunity employer and maintains a drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.


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