Production Support Analyst
1 week ago
Innova Solutions is seeking a highly skilled Production Support Analyst to join our team. As a Production Support Analyst, you will be responsible for identifying and resolving production issues, providing technical support to internal teams, and collaborating with cross-functional teams to ensure smooth operations.
Key Responsibilities:
- Identify and resolve production issues in a timely and efficient manner
- Provide technical support to internal teams, including development and business operations teams
- Collaborate with cross-functional teams to ensure smooth operations and resolve issues
- Develop and maintain technical documentation and procedures
- Stay up-to-date with industry trends and best practices
Requirements:
- Strong technical skills, including knowledge of network protocols, software, and hardware
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Experience with incident management and problem-solving
- Knowledge of Remedy, ESQ, and ATM Webserver
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
About Innova Solutions:
Innova Solutions is a leading provider of technology and business transformation solutions. We are committed to delivering exceptional results and exceeding our clients' expectations.
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