Production Support Analyst

1 week ago


St Louis MO United States Innova Solutions Full time
Job Summary

Innova Solutions is seeking a highly skilled Production Support Analyst to join our team. As a Production Support Analyst, you will be responsible for identifying and resolving production issues, providing technical support to internal teams, and collaborating with cross-functional teams to ensure smooth operations.

Key Responsibilities:

  • Identify and resolve production issues in a timely and efficient manner
  • Provide technical support to internal teams, including development and business operations teams
  • Collaborate with cross-functional teams to ensure smooth operations and resolve issues
  • Develop and maintain technical documentation and procedures
  • Stay up-to-date with industry trends and best practices

Requirements:

  • Strong technical skills, including knowledge of network protocols, software, and hardware
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Experience with incident management and problem-solving
  • Knowledge of Remedy, ESQ, and ATM Webserver

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Innova Solutions:

Innova Solutions is a leading provider of technology and business transformation solutions. We are committed to delivering exceptional results and exceeding our clients' expectations.


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