Premium Audit Assistant
2 days ago
At EMC Insurance Companies, we're seeking a skilled Premium Audit Assistant to join our team. As a key member of our team, you'll play a vital role in reviewing and processing mail audit documents to produce final audit invoices in accordance with manual rules, state regulations, and company standards and procedures.
Key Responsibilities- Examine and process all mail audit documents submitted by policyholders to accurately calculate earned premium
- Use appropriate premium audit rules and classifications to accurately calculate exposures and premiums
- Communicate renewal endorsements as appropriate
- Complete incoming work within the established company standards for quality, timeliness, and productivity
- Build and maintain relationships with agents and insureds by helping to answer audit questions, communicating audit results, and facilitating audit disputes
- Correspond with underwriting, claims, and fraud departments as necessary
- Develop a working knowledge of manual rules, state regulations, and company standards and procedures
- Provide administrative support to Field Audit Team as departmental SOP outlines
- Investigate and resolve disputes and differences in payroll and classification data. Escalate as needed to Manager
- High school diploma or equivalency
- Two years of experience in commercial lines underwriting support or accounting or related experience
- Accurate keyboarding and data entry skills
- Ability to file alpha information accurately
- Good proficiency with Microsoft Word and Excel
- Good knowledge of insurance terminology and classification codes preferred
- Knowledge of underwriting and rating preferred
- Good verbal and written communication skills
- Excellent organizational and customer service skills
- Strong problem-solving skills and good math aptitude
- Models Trust & Integrity
- Builds Effective Relationships
- Demonstrates Resilience
- Embraces Inclusivity
*Per the Colorado Equal Pay for Equal Work Act, the hiring range for this position for Colorado-based team members is $41,519.20 - 53,327.98. The hiring range for other locations may vary*
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