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Patient Service Coordinator

2 months ago

Delaware Ohio, United States NovaCare Rehabilitation Full time
{"title": "Patient Service Specialist", "description": "Overview

We are seeking a highly skilled Patient Service Specialist to join our team at NovaCare Rehabilitation in Lewis Center, Delaware. As a Patient Service Specialist, you will be the first point of contact for patients and will be responsible for managing the front desk operations, including patient registration, scheduling, and communication with insurance companies.

Key Responsibilities:

  • Greet new and existing patients, register new patients, and provide information about their visit
  • Schedule patient appointments in person or over the phone
  • Communicate with insurance companies, attorney offices, and other parties to ensure eligibility for outpatient therapy services
  • Collect co-pays from patients and manage payer approvals
  • Provide patients with information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers

Requirements:

  • High School Diploma or GED
  • 1 year of customer service experience
  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Ability to lift up to 25lbs and carry office supplies
  • Visual acuity sufficient to maintain accurate records and recognize people

About NovaCare Rehabilitation:

We are committed to providing exceptional patient care and are seeking a team player who is adaptable, patient-centric, and detail-oriented. If you are a motivated and organized individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.

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