Banking Professional

2 weeks ago


Lynn, Indiana, United States Merchants Bancorp Full time
Job Summary

The Personal Banker is a key role at Merchants Bancorp, responsible for delivering exceptional customer service and financial solutions to our clients. As a Personal Banker, you will be the primary point of contact for customers, providing personalized support and guidance to help them achieve their financial goals.

Key Responsibilities
  • Process cash and non-cash transactions efficiently and accurately.
  • Provide premier customer service, responding to customer inquiries and resolving issues in a timely manner.
  • Open new accounts, cross-sell products and services, and identify customer financial needs.
  • Regularly balance cash drawers and vaults to ensure accuracy and security.
  • Adhere to bank policies, procedures, and compliance guidelines, as well as training requirements.
  • Execute operational responsibilities as assigned by bank management.
Requirements
  • At least one year of experience in a banking role with cash handling responsibilities.
  • Strong organizational skills, basic math skills, and attention to detail.
  • Excellent verbal and written communication skills, with a focus on interpersonal relationships.
  • Ability to travel between local branches in Lynn, Spartanburg, and Richmond.
  • High school diploma or GED from an accredited institution.
  • Proficiency in basic computer use, including Microsoft Office and Outlook, with the ability to learn new software programs.
About Merchants Bancorp

Ranked as the top-performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana. We operate multiple lines of business, including multifamily housing and healthcare facility financing and servicing, mortgage warehouse financing, retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking.


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