Hotel Reception Lead

5 days ago


Omaha, Nebraska, United States Crunch - Omaha Full time
Job Description:

In this exciting role as Hotel Reception Lead, you will be responsible for managing the front desk team and delivering exceptional service to guests. You will develop and implement sales strategies to meet company targets and objectives. If you have a strong background in sales and leadership, we encourage you to apply.

Key Tasks:
  • Front Desk Operations: Supervise daily operations of the front desk, including check-ins, check-outs, and room assignments.
  • Sales Strategy Development: Create and implement effective sales strategies to meet company targets and objectives.
  • Team Leadership: Supervise, train, and provide guidance to front desk staff. Assign tasks, monitor performance, and ensure all staff are adhering to company policies and meeting sales goals.
  • Customer Satisfaction: Provide exceptional service to guests, address complaints, and resolve any issues promptly to ensure satisfaction.
Requirements:
  • A minimum of 3-5 years of experience in sales, with at least 2 years in a managerial or leadership role.
Salary Range:

$58,000 - $68,000 per year

Weekend Availability:

Yes

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