Program Manager

1 week ago


Dover, Delaware, United States ICF Full time
Job Summary

We are seeking a highly motivated and experienced Program Manager to join our team at ICF. The successful candidate will be responsible for managing customer accounts, fostering relationships, and providing superior service to our clients in the midstream distributor industry.

Key Responsibilities
  • Develop and maintain relationships with major local, regional, and national distributors, suppliers, contractors, and manufacturers to support their participation in our programs.
  • Cultivate and develop new relationships and partnerships with trade allies and professional organizations to ensure program awareness and adoption.
  • Maintain strong ongoing communications with participants and other interested stakeholders to assess their needs and to receive feedback on their experience with the program.
  • Prepare and present targeted presentations as well as promote program awareness and participation at trade shows, trade organization, and stakeholder events.
  • Prepare ongoing status reports to document performance and activities demonstrating progress towards program goals, participation, and pipeline management.
  • Review and analyze QA/QC data for projects reported to client.
  • Effective project and budget management.
  • Analyzing market trends and technologies to deploy for midstream programs.
Requirements
  • Bachelor's Degree in Energy/Environmental Studies, Communications, Business Admin, or related fields.
  • 3+ years of experience in managing customer accounts, fostering relationships, and providing superior service.
  • 3+ years of experience in creating and executing sales and/or outreach strategies or promoting utility-sponsored energy efficiency programs.
  • Must have valid driver's license, able to pass an MVR and pass a background check and drug test.
  • Must have a reliable vehicle for local travel.


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