Guest Relations Associate

1 week ago


Middletown, United States High Hotels Full time

Guest Service Representative

Job Category: Hospitality Services

High Hotels Ltd. is a prominent operator of select-service and extended stay accommodations across multiple states. We are committed to upholding the highest standards in guest satisfaction and overall service quality.

If you are looking for a career that provides growth potential and values its employees, consider joining our team as a Guest Service Representative at one of our esteemed properties.

As a Guest Service Representative, you will be tasked with addressing the needs of guests, particularly during the check-in and check-out procedures. Previous experience in the hospitality sector is not mandatory; we are eager to train individuals who exhibit a willingness to learn and adapt.

The ideal candidate should possess the flexibility to work various shifts, including mornings and evenings, with options for both full-time and part-time weekend schedules.

  • Responding promptly to guest inquiries and requests
  • Managing guest reservations, including modifications and cancellations
  • Informing guests about hotel amenities and services
  • Providing insights about the local area and attractions
  • Assisting guests during their arrivals and departures
  • Handling front desk communications
  • Processing cash transactions accurately

Essential qualifications include a high school diploma or equivalent, experience in customer service, and the ability to work on weekends and holidays.

Full-time employees enjoy a range of benefits, including medical, dental, and vision insurance, paid time off, a 401(k) Retirement Plan with company contributions, bonus opportunities, and discounts on travel worldwide.

Join our team at High Hotels and discover a vibrant work environment where colleagues are prioritized.



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