Customer Service Representative

3 days ago


Humble, Texas, United States Magneto and Diesel Distributors Full time
Job Title: Customer Support Representative

At Magneto and Diesel Distributors, we are seeking a highly skilled and customer-focused Customer Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide timely and effective support to customers through various communication channels, including phone, email, and chat.
  • Assist customers with product inquiries, resolve issues, and provide solutions to their problems.
  • Work closely with internal teams to ensure seamless customer experience and resolve complex issues.
  • Develop and maintain a deep understanding of our products and services to provide accurate and helpful information to customers.
  • Continuously improve customer satisfaction by identifying and addressing areas for improvement.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving skills and ability to think critically.
  • Proficiency in Microsoft products and ability to learn new software quickly.
  • Bilingual or multilingual skills are a plus.

Magneto and Diesel Distributors is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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