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Licensed Insurance Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused professional to join our team as a Licensed Insurance Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.
Responsibilities- Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
- Maintain accurate records and reports, ensuring timely and thorough activity reports are provided to the agent.
- Stay up-to-date on product changes, licensing requirements, and technical developments to provide expert advice to customers.
- Property & Casualty license (required)
- Life and Health license (preferred)
- Multi-line sales experience preferred
- Bilingual English/Spanish preferred
- Excellent interpersonal, communication, and organizational skills
- Self-motivated, detail-oriented, and proactive in problem-solving
- Able to work in a team environment and multi-task
- Salary plus bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience and growth potential
- Opportunity for advancement within our office
If you are a motivated and customer-focused professional looking for a rewarding career with excellent income and growth potential, please submit your resume for consideration. We will follow up with you on the next steps in the interview process.
