Office Assistant 2

3 days ago


Gresham, Oregon, United States Multnomah County Full time
About the Role

We are seeking a highly skilled and detail-oriented Office Assistant 2 to join our team at Multnomah County's Health Department. As an Office Assistant 2, you will play a critical role in providing administrative support to our healthcare teams, ensuring the smooth operation of our clinics, and delivering exceptional customer service to our patients and clients.

Key Responsibilities
  • Provide administrative support to healthcare teams, including data entry, scheduling appointments, and managing patient records.
  • Assist with clinical services, including collecting patient co-pays, processing payments, and distributing forms and documents.
  • Act as the first point of contact for clients and other clinic visitors, providing exceptional customer service and resolving issues in a timely and professional manner.
  • Support emergency or last-minute schedule changes or additions, as needed or required.
  • Utilize interpreters in-person or via phone as needed to ensure effective communication with patients and clients.
Requirements
  • Equivalent to the completion of the twelfth grade.
  • One (1) to four (4) years of experience that demonstrates the ability to perform the duties of the position.
Preferred Qualifications
  • Experience providing professional customer service to diverse communities.
  • Training or experience working with data entry, databases, or Electronic Health Records Systems such as EPIC.
  • Previous experience working in a medical or health-related environment.
What We Offer

Multnomah County offers a comprehensive benefits package, including employer-funded retirement savings, health and dental insurance at very low cost to full-time employees and their dependents, paid parental leave, wellness programs, a focus on work-life balance, and much more.

How to Apply

To be considered for this exciting opportunity, please submit your application packet, including a completed online application, an attached resume demonstrating you meet minimum qualifications, and an optional attached cover letter addressing the following: demonstrate your experience working with diverse vulnerable populations, and how you meet the qualifications for this position, and why you are interested in the position.



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