Hotel Night Auditor

3 weeks ago


Panama City, Florida, United States Hampton Inn Panama City Beach Full time

Hotel Night Auditor Job Description

At Hampton Inn Panama City Beach, we're seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences.

Key Responsibilities:

  • Review daily transactions and checklists for accuracy and completion.
  • Ensure all guests receive prompt and courteous service.
  • Apply problem-solving skills to resolve guest issues and concerns.
  • Follow proper cash handling procedures and post and reconcile charges applied to guest receipts.
  • Communicate effectively with all shifts and departments to ensure seamless operations.

Requirements:

  • Previous customer service experience, preferably in a hotel setting.
  • Strong verbal and written communication skills.
  • Ability to read, write, type, and use basic technology.
  • Physical stamina to stand for long periods and lift up to 25 pounds.

What We Offer:

  • A competitive salary range of $15.00-$16.20 per hour.
  • A comprehensive benefits package, including group insurance, paid time off, and a 401(k) plan.
  • Opportunities for professional growth and development.

Why Work with Us:

At Hampton Inn Panama City Beach, we're committed to providing our guests with a comfortable and memorable stay. As a Night Auditor, you'll play a critical role in ensuring our hotel runs smoothly and efficiently. If you're a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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