Night Auditor
3 weeks ago
Job Title: Night Auditor
Location: Home2 Suites Panama City Beach, FL
Job Summary: We are seeking a detail-oriented and customer-focused Night Auditor to join our team at Home2 Suites Panama City Beach. As a Night Auditor, you will be responsible for supervising the hotel overnight, reviewing daily transactions, and ensuring all guests are served promptly and courteously.
Responsibilities:
- Review daily transactions and checklists for completion and accuracy.
- Ensure all guests are served promptly and courteously.
- Apply problem-solving skills to resolve guest issues to their satisfaction.
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
- Ensure emergency notification procedures are followed in the event of issues taking place overnight.
- Communicate effectively between all shifts and departments.
Requirements:
- Previous customer service experience with proven ability to thrive working the overnight shift.
- Strong verbal and written communication skills.
- Ability to read, write, type, and use basic technology.
- Ability to stand for an entire shift and lift at least 25 pounds.
- Availability to work weekends and holidays.
Benefits:
- Group insurance, including medical, dental, vision, and company-paid life insurance.
- Paid time off.
- Company-matched 401(k) plan.
- Voluntary benefits including short-term disability, long-term disability, accident, life, critical illness, and Flexible Spending Account.
- Life enrichment benefits including hotel benefits, employee assistance program, leadership development program, and more.
- Get paid daily.
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