Direct Sales and Marketing Executive

6 days ago


Jersey City, New Jersey, United States The Think Tank Full time
Job Description

The Think Tank Telecom, LLC is dedicated to enhancing connectivity by expanding its operations in New Jersey. As a Lifeline and ACP Service Delivery Director, you will play a crucial role in leading our expansion efforts and developing strategies to enroll new customers into these essential services.

Your Responsibilities Will Include:
  • Sales and Marketing Mastery: Develop and implement superior selling and marketing strategies to enroll new Lifeline and ACP customers, striving to surpass sales goals.
  • Solo Operation with Team Growth Potential: Begin as a solo operator with the opportunity to expand your team to up to five members, maintaining responsibility for territory management.
  • Strategic Location Scouting: Identify and secure optimal Partner locations within New Jersey to maximize service outreach and customer accessibility.
  • Inventory Management: Ensure efficient oversight of all inventory, equipping enrollment specialists for successful subscriber engagements.
  • Recruitment: Recruit, attract, and onboard qualified candidates for enrollment specialist positions.
  • Training Excellence: Conduct in-depth training for specialists, emphasizing product knowledge, enrollment processes, and compliance standards.
  • Compliance Oversight: Uphold strict adherence to FCC and USAC regulations, maintaining operational integrity.
  • Quality Assurance: Implement quality control measures to guarantee the accuracy and efficiency of the enrollment process.
  • Performance Management: Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching.
  • Audit and Reporting: Execute thorough audits and manage detailed reporting for transparent documentation of enrollment outcomes.
  • Team Leadership: Cultivate a collaborative and high-performing team environment.
  • Operational Coordination: Manage all logistical components of the enrollment process effectively.


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