Customer Service Representative

4 days ago


Dixon, United States Kevin Chandler - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Office Representative. As a key member of our agency, you will play a vital role in building and maintaining strong relationships with our customers.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, providing exceptional service and support to meet their needs.
  • Insurance Education: Use a customer-focused approach to educate customers about insurance options, identifying their needs and providing tailored solutions.
  • Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and market appropriate products and services to meet customer needs.
What We Offer
  • Competitive Compensation: Earn a salary plus commission/bonus structure, providing opportunities for growth and advancement.
  • Benefits Package: Enjoy a comprehensive benefits package, including a Simple IRA, paid time off, and flexible hours.
  • Professional Development: Receive training and support to help you succeed in your role and advance within our agency.
Requirements
  • Marketing and Sales Skills: Possess a strong interest in marketing products and services based on customer needs.
  • Communication and Interpersonal Skills: Demonstrate excellent communication skills, both written and verbal, with a strong ability to work in a team environment.
  • Problem-Solving and Adaptability: Be proactive in problem-solving and able to adapt to changing situations.
  • Technical Skills: Have the ability to learn computer functions and navigate our agency's systems.


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