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Food and Beverage Service Associate

2 months ago


South Bend, Indiana, United States DOUBLETREE BY HILTON SOUTH BEND Full time

Job Summary: We are seeking a skilled Banquet Server to join our team at the DoubleTree by Hilton South Bend. As a Banquet Server, you will be responsible for providing exceptional customer service to our guests by serving food and beverages in a warm and efficient manner.

Key Responsibilities:

  • Serving Food and Beverages: Serve all food and beverages to banquet guests in a timely and efficient manner.
  • Setting Up and Clearing Tables: Set up all table linens, china, silverware, glassware, and centerpieces, waiting and beverage stations, and perishable items for banquet service.
  • Maintaining Cleanliness: Maintain work areas in a clean and orderly fashion, including clearing away all dishes and items used in the service of a banquet.
  • Preparing for Future Events: Prepare for future banquets by folding napkins, filling condiments, and performing other duties as required.
  • Providing Excellent Customer Service: Take the initiative to greet guests in a friendly and warm manner, and ensure that all guests receive exceptional customer service.

Requirements:

  • Customer Service Experience: Previous customer service experience, preferably in a supervisory or above capacity.
  • Leadership and Communication Skills: Excellent leadership, interpersonal, and communication skills, with the ability to work under pressure and maintain a positive attitude.
  • Physical Demands: Ability to stand for long periods, lift heavy objects, and move quickly and efficiently in a fast-paced environment.

What We Offer:

  • Competitive Wages: Competitive wages and benefits package.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within the company.
  • Team Environment: A team-oriented environment with a focus on providing exceptional customer service.