Banquet Service Associate

3 days ago


South Bend, Indiana, United States Pyramid Global Hospitality Full time

Job Summary

We are seeking a highly skilled Banquet Server to join our team at Pyramid Global Hospitality. As a Banquet Server, you will play a crucial role in ensuring the success of our banquet functions. Your responsibilities will include setting up and preparing banquet rooms, serving and bussing tables, and clearing and tearing down banquet rooms at the end of the function. Key Responsibilities
  • Set up banquet rooms, including draping tables, setting silverware, folding napkins, and preparing drinks and table centerpieces.
  • Service includes picking up food from the back hall, carrying trays to the function location, serving food, and clearing the food from the tables.
  • Break down includes bussing tables, putting away dirty linen and centerpieces, and vacuuming.
  • Clean and sanitize tables and/or counters and seats after guests are finished.
  • Explain how various menu items are prepared, cooking methods, and ingredients to guests.
  • Take into consideration any special requests and dietary issues made by the guest.
  • Provide general property information and offer a warm and sincere welcome and farewell for all guests.
  • Interact with staff in a professional manner, assisting other departments with necessary information.
  • Ensure final quality check on food and beverage items prior to serving guests.
  • Monitor assigned tables for customer satisfaction, quality, and additional service.
  • Address any guest issue promptly and with high concern.
  • Provide assistance to other event and restaurant staff as needed.
  • Maintain constant awareness of safety issues, such as broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons.
Requirements
  • Previous experience in a banquet or food and beverage service role is preferred.
  • Excellent communication and interpersonal skills are required.
  • Ability to work in a fast-paced environment and multitask is essential.
  • Physical stamina to stand for long periods and lift heavy objects is necessary.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.


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