Technical Services Associate

5 days ago


Gastonia, North Carolina, United States ICS Managed IT Services Full time
About the Role

We are looking for a Technical Services Associate to join our ICS Managed IT Services team. As a Technical Services Associate, you will be responsible for providing technical support to clients, troubleshooting IT-related issues, and assisting with the onboarding of new services.

The ideal candidate will have strong knowledge of computer systems, network protocols, and software applications. They should also possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Responsibilities
  • Respond to client inquiries and resolve technical issues via phone, email, or in-person
  • Analyze and troubleshoot complex technical problems using various tools and resources
  • Collaborate with internal teams to ensure seamless service delivery and customer satisfaction
  • Stay up-to-date with industry trends and best practices through ongoing training and professional development

Requirements

  • High school diploma or equivalent required; bachelor's degree preferred
  • Minimum 1 year of experience in technical support or related field
  • Strong understanding of computer systems, network protocols, and software applications
  • Excellent communication and problem-solving skills

Compensation

The estimated salary range for this position is $50,000 - $65,000 per year, depending on experience and qualifications.



  • Gastonia, North Carolina, United States ICS Managed IT Services Full time

    We are seeking an IT Help Desk Technician to join our team at ICS Managed IT Services. This position is an in-office help desk technician that assists clients with technical needs as well as serves on a team for on-boarding new services.Key Responsibilities:Provide technical support and assistance to clients with various technical issuesAssist in the setup...


  • Gastonia, North Carolina, United States ICS Managed IT Services Full time

    About ICS Managed IT Services">We are a leading provider of managed IT services, dedicated to delivering exceptional technical support and infrastructure solutions to our clients.


  • Gastonia, North Carolina, United States Batteries Plus - Batteries Inc. of Fayetteville Full time

    ResponsibilitiesAs a Sales Associate at Batteries Plus, you will be responsible for:Selling batteries, light bulbs, and accessory items to retail and commercial customers.Pleasantly engaging customers, listening to their needs, and recommending solutions.Maintaining a friendly and courteous demeanor to provide excellent customer service.


  • Gastonia, North Carolina, United States Food Lion Full time

    About UsFood Lion has been a leading grocery store chain in the Southeastern and Mid-Atlantic states since 1957. With over 82,000 associates serving more than 10 million customers weekly, we are committed to providing an easy, fresh, and affordable shopping experience.Estimated Salary Range: $35,000 - $50,000 per yearJob DescriptionWe are seeking a highly...


  • Gastonia, North Carolina, United States Ulta Beauty Full time

    About Ulta BeautyWe are a dynamic and growing company that is passionate about providing exceptional customer service. As a Customer Service Associate Manager, you will play a key role in ensuring that our guests have an enjoyable shopping experience.CompensationThe estimated annual salary for this role is $50,000 - $70,000 depending on location and...


  • Gastonia, North Carolina, United States Food Lion Full time

    OverviewA career opportunity has arisen at Food Lion for an experienced professional to assume a leadership role in our Front End operations. This position requires a strong understanding of store operations and merchandising techniques, excellent interpersonal and organizational skills, and the ability to motivate and lead a team to achieve sales goals and...


  • Gastonia, North Carolina, United States CaroMont Health Full time

    Job Summary: We are seeking a skilled Scheduling Services Coordinator to join our team at CaroMont Health. This role involves providing exceptional scheduling services, utilizing knowledge of procedures and medical necessity to ensure accurate scheduling and optimal reimbursement.">About the Role: As a Scheduling Services Coordinator, you will be responsible...


  • Gastonia, North Carolina, United States ABS Kids Full time

    Position OverviewThe Behavioral Support Associate will play a vital role in supporting children with autism spectrum disorder and their families at ABS Kids. This challenging yet rewarding position requires a unique blend of empathy, creativity, and technical skills.Responsibilities include developing and implementing behavior plans, collecting data, and...


  • Gastonia, North Carolina, United States CarMax Full time

    About the RoleAt CarMax, we're seeking an experienced Mechanical Associate 4 to join our team of skilled Automotive Technicians. As a key member of our vehicle maintenance team, you will play a critical role in ensuring every vehicle that leaves our facility meets CarMax's high standards.Estimated Salary: $65,000 - $80,000 per year (based on location and...


  • Gastonia, North Carolina, United States Family Dollar Full time

    **Job Summary:**Family Dollar is seeking a highly skilled Customer Service Representative to join our team. As a representative, you will be responsible for providing exceptional service to customers and creating a positive shopping experience.**Key Responsibilities:Provide exceptional customer service by greeting customers and assisting them with selection...

  • HVAC Technician

    2 days ago


    Gastonia, North Carolina, United States GSM Services Full time

    About GSM Services GSM Services is a leading provider of home and commercial improvement services in the Greater Charlotte area. Established in 1927, we offer a wide range of services for residential and commercial properties, including heating and cooling, insulation, and roof repair and replacement.We strive to create a fun, friendly workplace where our...


  • Gastonia, North Carolina, United States Healthcare Services Group Full time

    About Healthcare Services Group">At HCSG, we are committed to delivering exceptional service and creating a clean, safe, and welcoming environment for our clients' residents. Our team of professionals is dedicated to providing top-notch facility services that exceed our clients' expectations.">Job Summary">We are seeking a Housekeeper to join our team in...

  • Sales Associate

    2 weeks ago


    Gastonia, North Carolina, United States CVS Health Full time

    **About CVS Health**We are seeking a highly skilled and customer-focused Sales Associate to join our team at CVS Health in [Location].Job Summary:As a Sales Associate, you will provide exceptional customer service by anticipating customer needs, identifying potential service issues, and resolving them promptly.Key Responsibilities: Provide excellent customer...


  • Gastonia, North Carolina, United States ICS Managed IT Services Full time

    Job DescriptionWe are seeking a Help Desk Professional II to join our team at ICS Managed IT Services. This role involves providing technical support to clients, troubleshooting IT-related issues, and assisting with the onboarding of new services.The ideal candidate will have strong knowledge of computer systems, network protocols, and software applications....


  • Gastonia, North Carolina, United States ICS Managed IT Services Full time

    Job SummaryThis is a full-time position for an IT Help Desk Technician to join our team. The successful candidate will possess strong technical skills, excellent communication abilities, and a passion for problem-solving.Key ResponsibilitiesProvide technical assistance and support to clients via phone, email, and in-person.Troubleshoot complex technical...


  • Gastonia, North Carolina, United States ICS Managed IT Services Full time

    ICS Managed IT ServicesTechnical Support PositionWe are seeking an experienced IT Help Desk Technician to join our team. As a technical support specialist, you will provide assistance to clients, troubleshoot issues, and collaborate with other teams to deliver exceptional service.This role requires a strong understanding of computer systems, networks, and...

  • Sales Associate

    2 days ago


    Gastonia, North Carolina, United States Dillard's Full time

    Dillard's is seeking a Sales Associate to join our team at Eastridge Mall. This role offers the opportunity to work in a fast-paced retail environment and provides a competitive salary of $12-$15 per hour.As a Sales Associate, you will be responsible for:Greeting and welcoming guests, building relationships, and providing excellent customer...


  • Gastonia, North Carolina, United States ICS Managed IT Services Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at ICS Managed IT Services. This role involves providing technical assistance to clients with various IT-related issues, as well as contributing to the onboarding of new services.The ideal candidate will possess strong knowledge in network troubleshooting, Windows operating...


  • Gastonia, North Carolina, United States Sam's Club Full time

    Company OverviewSam's Club is a leading membership-based warehouse club that offers a wide range of products and services to its members. As a frontline cashier at Sam's Club, you will be part of a dynamic team that strives to provide exceptional customer service and create a positive shopping experience for our members.Job SummaryWe are seeking highly...


  • Gastonia, North Carolina, United States Circle K Full time

    Circle K - Retail Sales Associate Job DescriptionWe're looking for a highly motivated individual to join our retail sales team as a Retail Sales Associate. This is an excellent opportunity to kick-start your career in customer service and work with a dynamic team that's passionate about delivering outstanding results.