Part-Time Banking Service Representative

3 days ago


Appleton, Wisconsin, United States Nicolet National Bank Full time

At Nicolet National Bank, our mission is to provide exceptional banking services to our customers. We strive to create a work environment where every employee feels valued, respected, and supported.

The Part-Time Banking Service Representative position plays a crucial role in achieving this goal. This individual will be responsible for interacting with customers to complete transactions, resolve issues, and promote Nicolet products and services.

  • We estimate the annual salary for this position to be around $38,000-$45,000 based on industry standards and location.

This part-time role requires approximately 25-29 hours of work per week, Monday through Saturday. The ideal candidate will possess excellent customer service skills, have prior cash handling experience, and be able to float between multiple branches as needed.

The Teller position involves:

  • Main Responsibilities
    • Providing accurate and timely customer service, including cashing checks, accepting deposits, and withdrawals, handling loan payments, dispensing cashier's checks and bonds, paying savings withdrawals within established guidelines to ensure customer satisfaction.
    • Organizing, balancing, and proofing cash daily to maintain accurate transactions processed. Identifying payees and verifying signatures and endorsements.
    • Staying current on applicable banking regulations and security procedures and practices to prevent fraud or other bank losses and to comply with regulatory requirements.
    • Answering customer telephone inquiries and providing information in accordance with Nicolet policies.
    • Assisting with night depository duties, which includes logging bags, processing deposits, making change orders, issuing receipts, etc.
    • Promoting Nicolet products and services by identifying customer needs and suggesting appropriate products to increase customer account relationships. Recommending corrective services to resolve customer complaints.
    • Floating between multiple branches.
    • Upholding Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of Nicolet.
    • Able to understand the value of diversity within the workplace and work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification. A commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
  • Qualifications
    • High School diploma or equivalent.
    • 1+ years of cash handling experience.

About Us

Nicolet National Bank is committed to serving our local communities and making a positive impact on the lives of our customers. We believe that our people are our most valuable asset, and we invest in their growth and development.



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