Customer Service Specialist

7 hours ago


Columbus, Ohio, United States DSW Full time

Join our Customer Service Specialist team at DSW and deliver exceptional experiences to our customers You will be responsible for resolving customer complaints, answering inquiries, and addressing concerns in a professional and courteous manner. Your primary goal will be to exceed customer expectations, build loyalty, and drive sales growth.

Responsibilities:
  • Respond to customer inquiries and resolve complaints in a timely and effective manner
  • Collaborate with sales teams to address customer concerns and provide solutions
  • Manage customer feedback and implement changes to improve the overall customer experience

Salary and Benefits: The estimated annual salary range for this position is $30,000 - $40,000, depending on experience and performance. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off.



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