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Revenue Operations Specialist
2 months ago
At Medix, we are seeking a skilled Revenue Specialist to join our Revenue Operations Department in Irvine, CA. This is a full-time, Monday-Friday position that requires a customer-oriented individual to perform revenue cycle duties.
","subtitles":["What You Will Do","Responsibilities"]},"What You Will Do":{"text":"This position performs revenue cycle duties, including processing patient insurance information, collecting payment on outstanding patient balances, and resolving credits when over payments are received from payers and refunds need to be issued.
","subtitles":["Key Responsibilities"]},"Responsibilities":{"text":"- Process patient insurance information through the patient intake process.
- Collect payment on outstanding patient balances.
- Resolve credits when over payments are received from payers and refunds need to be issued.
- Communicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics.
- Respond timely and accurately to payer communications.
- Collaborate with other revenue operations teams to ensure seamless processes across teams.
- Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information.
- Help identify process changes and opportunities for continuous improvements.
- Maintain current patient account information at all times.
- Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies.
- No previous healthcare experience is required.
- Excellent critical thinking and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to adapt quickly.
- Ownership.
- Creating a Special Place.
- Knowledge of revenue cycle, insurance rules, and regulations for federal, state, and/or managed care payers in multiple states.
- Knowledge of medical billing and reimbursement practices.
- Usage of billing and reimbursement systems.
- Basic medical reimbursement terminology.
- Basic knowledge of healthcare reimbursement accounting principles.