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Assistant Manager

2 months ago

West Sacramento, California, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly skilled and motivated Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Train and Develop Employees: Provide coaching and guidance to employees to ensure they have the skills and knowledge needed to succeed in their roles.
  • Delegate Tasks and Monitor Performance: Assign tasks and responsibilities to team members and monitor their performance to ensure goals are met.
  • Lead by Example: Demonstrate a strong work ethic and lead by example, setting high standards for customer service and sales performance.
  • Manage Inventory and Cash Handling: Ensure accurate inventory management and cash handling procedures are in place to minimize losses and maximize profits.
  • Staffing and Scheduling: Develop and implement effective staffing and scheduling plans to meet business needs and control labor costs.

Requirements:

  • High School Diploma or Equivalent: Required.
  • Previous Management Experience: 1-2 years of experience in a management role, preferably in the food service industry.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with employees, customers, and management.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and develop a team of employees.