Program Director

The Program Manager oversees the daily operations of a treatment program, ensuring optimal performance in operations, staffing, training, compliance, and customer service. Key responsibilities include scheduling, supervising team members, facilitating training and professional development, overseeing the delivery of treatment services, evaluating patient progress, implementing company policies and procedures, and ensuring adherence to state, federal, and accrediting agency regulations.

• Oversee patient admission, medication delivery, patient processing, chart preparation, and use of community resources.
• Address complaints and grievances promptly.
• Maintain high standards of the treatment center's infrastructure.
• Handle urgent and emergent issues, even outside regular hours.
• Regularly report on and improve treatment program performance.
• Manage revenue collection and budgeted expenditures.
• Ensure schedule adherence and minimize overtime.
• Adhere to attendance standards and report work-related issues immediately.
• Lead and mentor team members to achieve annual goals and objectives.
• Enforce the agency's Code of Ethics and Conduct.
• Execute and supervise comprehensive training programs.
• Coordinate internal and external training and audits.
• Moderate weekly team and intervention meetings.
• Serve as the Corporate Compliance Officer.
• Ensure team members are properly educated, credentialed, and licensed.
• Maintain adequate staffing levels, manage recruitment, and address team morale and grievances.
• Evaluate the performance of key leaders.
• Manage hiring, termination, and unemployment claims with Human Resources.
• Manage time off requests, timekeeping, and payroll approvals.
• Ensure compliance with all regulatory and accrediting agency requirements and keep team members informed.

• Must have a Master's degree in the related human services field or an active substance abuse licensure, CADC, or RN in the state of employment.
• Must have at least 2 years of substance abuse experience.
• The ideal candidate is a technically competent leader with significant experience in the management of substance abuse treatment services across economically and culturally diverse communities.
• Management experience should include responsibility for operations, compliance, safety, accreditation, and quality of care.
• Must hold and maintain a valid driver's license.

At Behavioral Health Group, we prioritize your development through role-based training and advancement opportunities. Grow with us as we nurture your career path. Enjoy generous paid time off for vacation, holidays, and personal needs. Benefit from flexible schedules with early in/early out hours, no nights, and no Sundays, ensuring you have time for self-care and personal commitments. Manageable workload. Choose from three robust benefits programs, including health, life, vision, and dental insurance. Enjoy our tuition reimbursement program and competitive 401K match, along with medical, dental, vision care, life insurance, disability coverage, and vacation time. Experience competitive pay, quarterly bonuses, and incentives for completing certifications or licenses. Access exclusive discounts on various services and entertainment options. Take advantage of our Employee Assistance Program and self-care series. At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others.