Food Service Manager

2 weeks ago


Oakland, Maryland, United States Denny Full time

Position Overview:

As a key member of the management team, the Restaurant Manager is accountable for overseeing a team of crew members and ensuring the smooth operation of the restaurant during assigned shifts. This role is essential in delivering an exceptional dining experience to guests while maintaining high standards of service and quality.

Responsibilities:
  • Report directly to the General Manager, assisting in the overall success of the restaurant.
  • Supervise daily operations, ensuring compliance with brand standards and operational procedures.
  • Focus on employee recruitment, training, and retention to build a strong team.
  • Analyze financial reports and operational data to drive improvements and achieve profitability goals.
  • Maintain a clean and welcoming environment for both guests and staff.
  • Address guest concerns promptly and effectively to enhance satisfaction.
  • Implement and enforce safety and sanitation standards in all areas of the restaurant.
Key Competencies:
  • Ability to lead and motivate a diverse team.
  • Strong communication skills, both verbal and written.
  • Proficient in financial management and operational analysis.
  • Commitment to guest service excellence.
  • Ability to work flexible hours, including nights, weekends, and holidays.
Qualifications:
  • Minimum of 2 years of experience in restaurant or hospitality management.
  • Food Safety Manager certification is required.
  • Strong organizational skills and the ability to multitask in a fast-paced environment.
  • Proficient in basic math and financial analysis.
  • Valid driver's license and reliable transportation.


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