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Environmental Services Lead

2 months ago

Valparaiso, Indiana, United States Compass Group, North America Full time
Job Summary

As a Housekeeping Supervisor with Compass Group, North America, you will play a critical role in ensuring the highest standards of cleanliness and service in our healthcare facilities. This is a challenging and rewarding position that requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Supervise and Train Staff: Provide guidance and support to housekeeping staff to ensure they have the skills and knowledge needed to perform their duties effectively.
  • Inspect and Monitor Quality: Conduct regular inspections to ensure that cleaning standards are met and that staff are adhering to company policies and procedures.
  • Resolve Guest Complaints: Respond promptly and professionally to guest complaints and concerns, working to resolve issues and ensure guest satisfaction.
  • Coordinate Staff Scheduling: Manage staff schedules to ensure adequate coverage and minimize overtime.
  • Maintain Equipment and Supplies: Ensure that all equipment and supplies are in good working order and that staff have access to the resources they need to perform their duties.
Requirements:
  • Previous Supervisory Experience: A minimum of 1-2 years of experience in a supervisory role, preferably in a healthcare or hospitality setting.
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with staff, guests, and other stakeholders.
  • Leadership Skills: Strong leadership skills, with the ability to motivate and inspire staff to achieve high levels of performance.
  • Attention to Detail: A high level of attention to detail, with the ability to identify and address quality control issues.
Benefits:
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within Compass Group, North America.
  • Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the company.