Medical Office Assistant

5 days ago


Goldsboro, North Carolina, United States UNC Health Full time

Become part of a dynamic organization with a mission to improve the health and well-being of diverse communities.


Job Summary:
As a Medical Office Assistant - Administrative Support, you will perform patient check-in and check-out procedures, process financial information, and provide patient billing details. You will demonstrate effective customer service and computer skills, maintaining compliance with organizational policies and procedures.

Key Responsibilities:

  • Maintain compliance with revenue cycle and financial audit guidelines.
  • Perform patient check-in and check-out procedures accurately.
  • Process financial information, balance daily receipts, and respond to billing questions.
  • Schedule patient appointments, entering demographic and clinical information into the system.
  • Order and maintain clinical supplies, office supplies, and equipment.
  • Maintain compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures.
  • Demonstrate good customer service skills when interacting with patients, families, and visitors.


Requirements:

  • High school diploma or general education degree (GED) required.
  • No licensure or certification required.
  • Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.


Work Environment:
This position is employed by UNC Health, a private, fully-owned subsidiary of UNC Health Care System. This is not a State employed position. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

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