Medical Office Assistant

3 weeks ago


Goldsboro, North Carolina, United States UNC Health Care Full time
Job Summary

Key Responsibilities:

As a Medical Office Assistant at UNC Health Care, you will play a vital role in ensuring the smooth operation of our medical offices. Your primary responsibilities will include:

Key Responsibilities:

  • Maintaining compliance with organizational policies and procedures.
  • Maintaining compliance with revenue cycle and financial audit guidelines.
  • Demonstrating effective computer skills, filing, answering phones in a timely and professional manner, providing complete and accurate information, and performing other administrative duties as required.
  • Accurately performing patient check-in and check-out procedures, processing privileged patient health information, balancing daily receipts, and responding to billing questions.
  • Scheduling patient appointments, entering all required demographic and clinical information into the system, and coordinating with other parties.
  • Ordering and maintaining clinical supplies, office supplies, and equipment.
  • Maintaining compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures.
  • Participating in unit performance improvement activities.
  • Demonstrating good customer service skills when interacting with patients, families, and visitors, and exhibiting effective communication skills and teamwork.

Requirements:

To be successful in this role, you will need:

Requirements:

  • A high school diploma or general education degree (GED) required.
  • No licensure or certification required.
  • Prefer completion of an accredited medical administrative assisting program and previous experience in a medical office.
  • Language skills: ability to read and interpret documents, write routine reports and correspondence, and speak effectively before groups of patients or employees.
  • Mathematical skills: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Computer skills: ability to enter and process data accurately.
  • Reasoning ability: ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

Work Environment:

This is a full-time position with a standard work schedule of 40 hours per week. The work environment is fast-paced and dynamic, with a focus on providing excellent patient care and customer service.

UNC Health Care is an Equal Opportunity Employer:

We are committed to diversity, equity, and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care and customer service.



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