Plumbing Installation Supervisor

2 weeks ago


Winter Park, Florida, United States Frank Gay Residential Full time

Position Overview:

As a Plumbing Installation Manager, you will play a pivotal role in steering our plumbing installation operations towards excellence. This position is ideal for an experienced plumbing professional who is dedicated to leadership and delivering superior service. You will have the opportunity to influence the trajectory of our organization by introducing innovative practices, nurturing a culture of high standards, and driving business growth.

Why This Role Matters:

  • Attractive Compensation: Offering a competitive salary range of $85,000 to $100,000 annually, with additional earning potential.
  • Comprehensive Benefits Package: Includes health, dental, and vision insurance, along with a 401k match and IRA options.
  • Work-Life Balance: Enjoy benefits such as Birthday Pay, Paid Time Off, Parental Leave, and Paid Holidays.
  • Opportunities for Advancement: Access to paid training, career development opportunities, and education assistance.
  • Supportive Work Environment: Benefit from an Employee Relief Fund, PTO Gifting, discounts, and referral bonuses.

Key Responsibilities:

  • Strategic Leadership: Oversee the performance of the plumbing installation department, mentoring and guiding technician teams to exceed service expectations.
  • Talent Development: Inspire and train plumbing technicians to execute high-quality installations while addressing client needs with expertise.
  • Cross-Department Collaboration: Partner with service, sales, dispatch, and warehouse teams to ensure efficient and accurate plumbing installations.
  • Issue Resolution: Manage escalated customer concerns, focusing on long-term satisfaction and effective solutions.
  • Performance Monitoring: Set departmental goals, predict outcomes, and take proactive measures to meet or exceed targets.
  • Growth Cultivation: Provide ongoing feedback and coaching to ensure every team member embodies our core values.
  • Safety Advocacy: Integrate safety protocols into all plumbing team interactions, from training to daily operations.
  • Positive Culture Maintenance: Foster a high morale environment where every employee contributes to our collective success.

Qualifications:

  • Minimum of 5 years in plumbing, with at least 3 years in a leadership capacity.
  • Experience in new construction is advantageous.
  • Demonstrated success in managing and leading technician teams.
  • Strong understanding of plumbing installation standards and regulations.
  • Exceptional customer service skills, particularly in handling escalated issues.
  • Ability to forecast and monitor departmental performance metrics.
  • Strong leadership skills, with a focus on providing constructive feedback and support.
  • Experience in organizing and leading meetings and training sessions.
  • Commitment to fostering a positive workplace culture.
  • Willingness to engage in continuous professional development.
  • Excellent communication and interpersonal skills.
  • Attention to detail and professionalism in all work situations.
  • Adaptability to various working conditions.
  • Proficiency in relevant software and applications.
  • A valid driver's license is required.

In Summary:

This role is designed for a dedicated leader ready to make a significant impact in the plumbing industry. If you possess the skills and experience outlined above, we encourage you to consider this opportunity to advance your career.



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