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Plumbing Installation Supervisor
2 months ago
Position Overview:
As a Plumbing Installation Manager, you will play a pivotal role in overseeing our plumbing installation operations. We are looking for an experienced leader who is dedicated to delivering exceptional service and driving operational excellence.
Key Benefits:
- Attractive Compensation: Competitive salary range of $85,000 to $100,000 annually, with additional earning potential.
- Comprehensive Benefits Package: Includes health, dental, and vision insurance, along with a 401k match and IRA options.
- Work-Life Balance: Enjoy perks such as birthday pay, paid time off, parental leave, and recognized holidays.
- Career Development: Opportunities for paid training, career advancement, and education assistance.
- Supportive Work Environment: Access to an employee relief fund, PTO gifting, discounts, and referral bonuses.
Responsibilities:
- Leadership: Strategically manage the plumbing installation department, guiding teams to exceed performance benchmarks.
- Talent Development: Mentor and train plumbing technicians to ensure high-quality installations and client satisfaction.
- Collaboration: Partner with various departments, including service, sales, and dispatch, to ensure efficient and accurate plumbing installations.
- Issue Resolution: Address and resolve customer concerns effectively, focusing on long-term satisfaction.
- Performance Monitoring: Set departmental goals, forecast results, and implement strategies to achieve or exceed targets.
- Growth Cultivation: Provide ongoing feedback and coaching to team members, promoting adherence to company values.
- Safety Advocacy: Integrate safety protocols into all aspects of team operations and training.
- Positive Culture Maintenance: Foster a supportive and motivating work environment that encourages team success.
Qualifications:
- Minimum of 5 years of experience in plumbing, with at least 3 years in a leadership capacity.
- Experience in new construction is advantageous.
- Proven track record in managing and leading technician teams.
- Strong understanding of plumbing installation standards and regulations.
- Exceptional customer service skills, with the ability to manage escalated issues.
- Ability to set and monitor departmental performance objectives.
- Strong leadership capabilities, providing constructive feedback and support to team members.
- Experience in planning and conducting meetings and training sessions.
- Commitment to fostering a positive workplace culture.
- Willingness to engage in ongoing professional development.
- Excellent communication and interpersonal skills.
- Attention to detail and professionalism in all work situations.
- Adaptability to various working conditions.
- Proficiency in relevant software and applications.
- A valid driver's license is required.
