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Phlebotomy Team Supervisor

2 months ago


Milwaukee, Wisconsin, United States Froedtert Health Full time

Position Overview:

The Phlebotomy Services Lead is responsible for overseeing the daily operations of the phlebotomy team, ensuring the delivery of high-quality patient care and satisfaction. This role involves collaborating with healthcare professionals to enhance service efficiency and effectiveness.

Key Responsibilities:

  • Manage the workflow of the phlebotomy team to ensure optimal patient encounters.
  • Provide leadership and support to team members, fostering a professional and friendly work environment.
  • Conduct training and development sessions for staff and students, utilizing various teaching methods.
  • Maintain high standards of customer service and organizational effectiveness.

Qualifications:

Experience:

  • At least 2 years of experience in a clinical laboratory setting, specifically in phlebotomy.
  • Proven advancement in roles within a phlebotomy or clinical laboratory environment.

Education:

  • High School diploma or equivalent is mandatory.
  • Completion of an accredited Phlebotomy Training program is preferred.

Licensure:

  • ASCP certification is desirable.

Essential Skills:

  • Ability to maintain professionalism and composure in high-pressure situations.
  • Exceptional customer service and organizational skills.
  • Strong verbal and written communication abilities.
  • Capability to effectively train and mentor team members.

Benefits Offered:

Froedtert Health provides a comprehensive benefits package, which may include:

  • Paid time off
  • Career development opportunities, including tuition assistance and continuing education
  • Partnerships with educational institutions
  • Referral bonuses
  • Retirement savings plan
  • Comprehensive health insurance options
  • Employee assistance programs and various wellness initiatives

Join Froedtert Health, a leading health network committed to patient care, innovation, and education, and contribute to our mission of excellence in healthcare.