Customer Support Specialist

6 days ago


Hilton Head, South Carolina, United States First Century Bank Full time

At First Century Bank, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for delivering outstanding service to clients across various channels, including phone, email, and in-branch interactions.

Key Responsibilities:

  • Provide exceptional customer service to clients, addressing their inquiries and concerns promptly and professionally.
  • Process transactions, respond to client requests, and resolve issues in a timely and efficient manner.
  • Collaborate with other departments to ensure seamless delivery of services and effective problem-solving.

Required Skills and Qualifications:

  • High school diploma or equivalent required; 2+ years of related experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to multitask, work under pressure, and meet performance targets.

Benefits:

  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • Competitive salary and benefits package.


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