Audiology Support Specialist

1 day ago


Hilton Head, South Carolina, United States Charleston ENT & Allergy Full time
Job Opportunity

We are seeking a highly skilled Audiologist Tech to join our audiology department at Charleston ENT & Allergy.

About the Role:

The selected candidate will work under the supervision of experienced audiologists, providing exceptional support in delivering services to patients.

Responsibilities:

  • Verify patient insurance details
  • Update patient information in our electronic health record system (NextGen)
  • Schedule appointments for hearing aid consultations across multiple offices
  • Conduct chart reviews to ensure referrals are accurately documented
  • Communicate with patients regarding hearing aid pickup and repair status
  • Inspect and perform basic maintenance on hearing aids
  • Handle all paperwork associated with hearing aid purchases, repairs, and returns
  • Provide orientation education to patients
  • Troubleshoot Bluetooth connectivity issues
  • Maintain inventory levels and order supplies as needed
  • Clean and maintain equipment daily, identifying and resolving technical issues promptly

Work Schedule:

This part-time position requires availability on Monday, Wednesday, and Thursday.

Qualifications:

A high school diploma or equivalent is mandatory. Completion of post-secondary courses in business, data processing, and medical terminology is preferred. Six months of prior experience in customer-facing roles and six months in medical office reception settings are also desirable. The ideal candidate must demonstrate maturity in interactions with colleagues, possess excellent verbal and written communication skills, and be proficient in using personal computers.

Compensation:

Our estimated salary range for this role is $42,000 - $52,000 annually, depending on qualifications and location. This figure reflects industry standards and takes into account the requirements outlined above.



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