ServiceNow Enterprise Architect

3 days ago

Durham, North Carolina, United States Cedent Consulting Full time
Job Title: ServiceNow Enterprise Architect

We are seeking a highly skilled ServiceNow Enterprise Architect to join our team at Cedent Consulting. As a key member of our organization, you will be responsible for designing and implementing ServiceNow solutions that meet the needs of our clients.

Key Responsibilities:
  • Participate in requirement gathering JAD sessions and support documentation where applicable.
  • Raise clarifications with customers to eliminate any ambiguity on the scope of work assigned.
  • Understand and translate requirements into design.
  • Document and review the design/blueprint/specifications of the solution.
  • Provide guidance to project teams on how functionality works together and how it works/fitment from a technology perspective.
  • Define the product feature requirements/criteria based on the requirements finalized.
  • Estimate technical effort and provide input on resourcing plans.
  • Participate in management reviews and teleconferences and report weekly status and walkthrough to the Project Manager/Client.
  • Develop comprehensive unit testing cases for modules developed and execute unit testing.
  • Perform developer integration testing by integrating the components developed by each individual team member.
  • Sign off on test cases created by the team.
  • Participate in defect triage meetings with the team and confirm the defects identified.
  • Monitor rework carried out on the code based on review comments from code review/defects raised in unit testing, peer testing, SIT, UAT testing, or any other relevant testing phase.
  • Follow up with the team to close out on the defects.
  • Identify ways to prevent defects.
  • Contribute towards updating knowledge assets, user manual, online help document, installation scripts, and installation manual.
  • Support process audit activities.
  • Conduct knowledge transfer sessions for new joiners in the project team.
  • Guide and mentor team junior members from a technical perspective to ensure quality delivery of the components.
Requirements:
  • ServiceNow Enterprise Service Management
  • ServiceNow Scripting
You Will Enjoy:

An opportunity to be a part of a great culture, an awesome team, a challenging work environment, and some fun along the way.

All applications will be kept strictly confidential and once shortlisted, our team will be in touch with you for further discussions.

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