Security Operations Specialist Account Representative

3 days ago


Willow Grove, Pennsylvania, United States Allied Universal® Full time

Are you passionate about delivering exceptional security services? Do you have a strong background in operations and management?

About the Job

We are seeking an Assistant Account Manager to join our team at Allied Universal. This is a unique opportunity to work with a leading security company that values its employees and provides a comprehensive benefits package.

The ideal candidate will have a minimum of three years of professional-level experience in the security industry, law enforcement, or military. You will be responsible for assisting the Account Manager with supervisory, training, and operations functions at assigned posts. Your duties will include coordinating all aspects of executing security contracts, assigning work tasks to security professionals, and supervising their performance.

Responsibilities:

  • Assist the Account Manager with coordinating all aspects of executing security contracts
  • Assign work tasks to security professionals and direct their work throughout the day
  • Supervise, motivate, coach, and train security professionals
  • Evaluate the work performance of security professionals and make recommendations
  • Maintain post order manuals and other post and training information
  • Conduct on-the-job training and orientation for new employees
  • Respond to minor incidents and ensure appropriate action is taken
  • Identify personnel problems and forward them to the Account Manager or Field Supervisor
  • Make recommendations for counseling and disciplinary action

Requirements:

  • Minimum high school diploma or equivalent
  • Minimum three years of professional-level experience in the security industry, law enforcement, or military
  • Possess a valid state guard license
  • Have a clean driving record and a valid driver's license (for driving positions)
  • Energetic and focused personality with strong customer service skills

Salary Range: $42,500 - $47,500 per year

Benefits: Medical, dental, vision, life insurance, 401(k) plan, paid holidays, sick days, personal days, and vacation time



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