Customer Delivery Specialist

2 days ago


Willow Grove, Pennsylvania, United States The Giant Company Full time

Job Summary:

We are seeking a skilled Customer Delivery Specialist to join our team at The GIANT Company. This role involves delivering online customer orders safely and on-time, maintaining truck organization, and providing exceptional customer service while adhering to company values and regulations.

About The Job:

In this critical position, you will play a key role in ensuring the timely delivery of products to our customers. As a Customer Delivery Specialist, you will be responsible for navigating through various weather conditions and temperature extremes, always prioritizing safety and customer satisfaction.

Key Responsibilities:

  • Safely Deliver Online Orders: Our Customer Delivery Specialists are committed to delivering complete customer orders following established routes and guidelines.
  • Ensure Tote Accuracy: Team members must ensure that all totes are accounted for, accurate, and received at the time of delivery.
  • Follow DOT Regulations: We adhere to strict rules of the road and Department of Transportation regulations to guarantee safe driving practices.
  • Provide Excellent Customer Service: You will be the face of our company, interacting with customers during deliveries and consistently demonstrating a customer-oriented attitude.
  • Work in Various Environments: As a Customer Delivery Specialist, you will need to work in different temperatures and weather conditions, adapting to changing circumstances as needed.

Requirements:

  • Able to Work Safely: Must be able to work in a fast-paced environment, prioritizing safety above all else.
  • Effective Communication Skills: Strong communication skills are essential for success in this role, including the ability to understand company policies and safety regulations.
  • Mechanical Ability: Team members must be able to use or learn to use equipment and tools used in the job.
  • Customer-Focused Attitude: A customer-oriented attitude is crucial for building strong relationships with customers.
  • Self-Motivated: We are looking for self-starters who can demonstrate initiative and take ownership of their work.
  • Attention to Detail: Organizational skills with an eye for detail are necessary for ensuring accuracy and efficiency in daily tasks.

Physical Requirements:

  • Lifting Ability: Must be able to lift up to 50 pounds, with occasional overhead lifting.
  • Standing and Walking: Standing and walking for long periods are required for this role.

Salary: $45,000 - $60,000 per year (estimated based on location and experience). At The GIANT Company, we offer competitive salaries, opportunities for growth, and a comprehensive benefits package.



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