ATM Network Operations Manager
2 weeks ago
We are seeking a highly skilled ATM Network Operations Manager to join our team at MidFirst Bank. As a key member of our Card Services team, you will be responsible for ensuring the operational excellence of our ATM network.
Key Responsibilities- ATM Network Performance: Monitor and analyze ATM performance, identifying areas for improvement and implementing strategies to minimize downtime and optimize cash management.
- Vendor Management: Partner with vendors to ensure timely and effective resolution of ATM service issues, maintaining contractual agreements and managing vendor performance.
- Project Management: Develop and implement projects to improve ATM performance, security, and user experience, working closely with stakeholders to ensure successful project delivery.
- Quality Assurance: Conduct regular quality assurance site visits to ensure compliance with regulatory requirements and industry standards.
- Financial Analysis: Analyze ATM network profitability on a site-by-site basis, developing and updating reports to inform business decisions.
- Technical Expertise: Strong knowledge of PC hardware, software, and networking systems, with experience in troubleshooting and resolving technical issues.
- Project Management: Proven experience in project management, with the ability to develop and implement projects to improve business processes and outcomes.
- Communication: Excellent communication and interpersonal skills, with the ability to effectively communicate with internal and external stakeholders.
- Problem-Solving: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
- Education: Bachelor's degree in a related field, such as computer science or business administration.
- Experience: 2-3 years of experience in a related field, with a strong understanding of ATM services and vendor management.
MidFirst Bank is an equal opportunity employer and welcomes applications from diverse candidates.
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