Help Desk Analyst I
4 weeks ago
Job Summary:
The City of Beaumont, TX is seeking a highly skilled and motivated Help Desk Analyst I to join our team. As a Help Desk Analyst I, you will be responsible for providing technical support to our employees and ensuring that our computer systems and networks are running smoothly.
Key Responsibilities:
- Provide technical support to employees via phone, email, and in-person
- Troubleshoot and resolve technical issues with computer hardware and software
- Install and configure new computer hardware and software
- Monitor and maintain computer systems and networks
- Perform routine maintenance tasks to ensure system uptime and performance
Requirements:
- Associate's degree in Computer Science or related field
- 3+ years of experience in a help desk or technical support role
- Strong knowledge of computer hardware and software
- Excellent communication and problem-solving skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].
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