Help Desk Analyst I

4 weeks ago


Beaumont, Texas, United States City of Beaumont, TX Full time
Job Title: Help Desk Analyst I

Job Summary:

The City of Beaumont, TX is seeking a highly skilled and motivated Help Desk Analyst I to join our team. As a Help Desk Analyst I, you will be responsible for providing technical support to our employees and ensuring that our computer systems and networks are running smoothly.

Key Responsibilities:

  • Provide technical support to employees via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer hardware and software
  • Install and configure new computer hardware and software
  • Monitor and maintain computer systems and networks
  • Perform routine maintenance tasks to ensure system uptime and performance

Requirements:

  • Associate's degree in Computer Science or related field
  • 3+ years of experience in a help desk or technical support role
  • Strong knowledge of computer hardware and software
  • Excellent communication and problem-solving skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].


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