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Escrow Operations Supervisor
2 months ago
Lennar USA is recognized as a prominent leader in the homebuilding industry, committed to delivering exceptional experiences for Homeowners, Communities, and Associates. Our mission is to construct quality residences while providing outstanding customer service, contributing positively to the communities we serve, and nurturing a culture of growth and opportunity for our Associates throughout their careers.
Empower Your Career with Us
The Closing/Escrow Manager will oversee the closing and escrow team, ensuring the efficient tracking and reporting of all active escrows. This role includes the preparation of sales reports and escrow flow charts for distribution, as well as the review and preparation of individual lot escrow instructions.
Key Responsibilities
- Recruit, train, and manage the workload of closing associates
- Coordinate New Home Orientation (NHO) and settlement schedules with production teams
- Process closing instructions for submission to title and mortgage companies
- Address settlement closing inquiries and issues promptly
- Maintain daily settlement and projection reports
- Provide monthly backlog projections for settlements
- Update mortgage status with relevant mortgage providers
- Maintain and update reports regarding mortgage status and closing dates
- Review and sign seller documents for settlements
- Manage and update the closing calendar
- Create and distribute reports for various stakeholders
- Send settlement notification letters to buyers and production teams
- Obtain HUD approvals
- Track temporary occupancy permits and lender escrows for refunds
- Ensure accuracy in the execution of contracts and closing documentation
- Assist with various assigned projects as necessary
Qualifications
- High School Diploma or GED required
- At least 7 years of experience in mortgage and title processes
- Proficient in Microsoft Office, Excel, and JD Edwards
- Ability to manage multiple detailed tasks with concurrent deadlines
- Strong writing and organizational skills
- Demonstrated work ethic, integrity, and loyalty
- Team-oriented with the ability to perform well under pressure
Life at Lennar USA
At Lennar, we believe in inclusivity and diversity within our workforce to foster innovation and sustainable growth. We are dedicated to creating a supportive environment for our Associates, offering a comprehensive benefits package that enhances their well-being and professional development.
Our Associates enjoy robust health insurance options, including medical, dental, and vision coverage. Our 401(k) plan features a company match, supporting their financial future. Additional benefits include paid parental leave, education assistance, and adoption assistance, reflecting our commitment to meeting diverse needs. Associates can also benefit from generous vacation policies, holiday leave, and referral bonuses.
Physical & Office Requirements:
This role requires the ability to work extended hours in an office environment. It may involve occasional physical tasks, such as lifting materials weighing up to 25 pounds and prolonged periods of sitting at a computer. Effective communication with vendors and contractors is essential.
Compensation Overview:
The expected base salary for this position ranges from $66,000 to $107,886, subject to adjustments based on qualifications and other business-related factors. This position may also be eligible for bonuses and commissions, along with the benefits outlined above.
Lennar USA is an equal opportunity employer, adhering to all applicable employment laws.