Customer Service Ambassador

1 week ago


Prineville, Oregon, United States Mike Hornback - State Farm Agent Full time
Job Overview

We are seeking a skilled and customer-focused professional to join our team as a Customer Service Ambassador.

Salary: $40,000 - $60,000 per year, plus commission and bonus opportunities.

About the Role

As a Customer Service Ambassador, you will be responsible for establishing strong relationships with customers, providing prompt and friendly service, and promoting our business through excellent communication and problem-solving skills.

Responsibilities:

  • Build and maintain customer relationships through regular follow-ups and communication.

  • Provide accurate and helpful information to customers regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

  • Educate customers about insurance options using a needs-based review process.

  • Develop strong communication skills to efficiently meet customer needs and promote business growth.

Qualifications:

  • Dedicated to delivering exceptional customer service.

  • Able to effectively relate to customers, answer their questions, and anticipate their needs.

  • Excellent communication and problem-solving skills.

Benefits:

  • Competitive salary, plus commission and bonus opportunities.

  • Growth potential and opportunities for advancement within the company.

  • Paid time off (vacation and personal/sick days).

  • Health benefits.

  • Valuable career-building experience.



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