Member Services Representative Correspondence Specialist

3 weeks ago

Hauppauge, New York, United States Teachers Federal Credit Union Full time
Job Overview
Teachers Federal Credit Union is seeking a highly skilled Member Services Representative Correspondence to join our team. In this role, you will be responsible for sorting and distributing mail, processing faxes, verifications of deposit, SSA/SSI and AVS research, Medicaid requests, and account closures.

Key Responsibilities:
  • Sorts incoming mail and separates based on deposits, loan payments, bill payment checks.
  • Delivers checks to headquarters branch for processing.
  • Processes member requested account closeouts received via Salesforce, mail or fax.
  • Monitors SSA/SSI and AVS portals to verify member account balance information.
  • Processes information requests for Medicaid eligibility.
  • Retrieves account information, verifies signatures, and prepares reports for micrographics and share draft research.
  • Gathers documents, copies, reviews, and processes before sending to external law firms, companies or members.
  • Gathers statements, copies of receipts, deposit and withdrawal information and processes Verification of Deposits.
  • Responds quickly and accurately to members, branch staff and other department staff.
  • Identifies issues requiring follow-up and contacts members to obtain information.
  • Educates members by advising them of additional Teachers products and services.
  • Uses Salesforce to process cases, create partner referrals, and logs information from member phone conversations.

Requirements:
  • High School Diploma or GED required.
  • Minimum one year of general work experience required.
  • Banking experience preferred.
  • Proficient in MS Word and Excel required.
  • Strong oral and written communication, multitasking, internet skills, and excellent telephone etiquette are required.
  • Knowledge of Teachers policies, practices and systems preferred.
  • Critical thinking and problem solving.
  • A team player and good collaborator.
  • Professional with a strong work ethic.

Benefits:
  • Paid time off for vacation, personal days, and holidays.
  • Fully-funded pension plan.
  • 401(k) company contribution.
  • Teachers pays 100% of Dental & Vision premium.
  • Tuition reimbursement is offered to full-time employees.
  • Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers.

Compensation:The estimated salary for this position is $18.25 - $21.00 an hour, which may vary above and below the stated amounts, as permitted by applicable law.

  • Customer Service Representative for Correspondence

    2 weeks ago

    Hauppauge, New York, United States Teachers Federal Credit Union Full time

    The Member Services Representative Correspondence plays a critical role in ensuring the smooth operation of our correspondence process. As a key member of our team, you will be responsible for processing faxes, verifications of deposit, SSA/SSI and AVS research, Medicaid requests, and account closures.Key Responsibilities:Process faxes, verifications of...

  • Correspondence Mail Sorter and Processor

    3 weeks ago

    Hauppauge, New York, United States Teachers Federal Credit Union Full time

    Estimated Salary: $18.25 - $21.00 an hour.This position requires attention to detail, strong organizational skills, and excellent communication skills. If you are a motivated individual who is looking for a challenging opportunity, please apply today!Responsibilities include sorting and distributing mail, processing faxes, verifications of deposit, SSA/SSI...

  • Account Correspondence Specialist

    2 weeks ago

    Hauppauge, New York, United States Teachers Federal Credit Union Full time

    **About Us:**Teachers Federal Credit Union has been a trusted financial partner for over 70 years, dedicated to helping our members achieve their goals. Our commitment to excellence has earned us recognition as one of America's Best-In-State Credit Unions by Forbes Magazine in 2022.

  • Service Experience Specialist

    3 weeks ago

    Hauppauge, New York, United States Oldcastle BuildingEnvelope Full time

    About the RoleWe are seeking a highly motivated individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for maintaining a broad knowledge of products and services, documenting customer interactions, and data entry of orders for production.

  • Customer Service Representative

    2 weeks ago

    Hauppauge, New York, United States WS Audiology Americas Full time

    Job Title: Customer Service RepresentativeSalary: $45,000 - $55,000 per yearAbout WSAudology AmericasWS Audiology Americas is a global leader in the hearing aid industry. We invite you to help unlock human potential by bringing back hearing for millions of people around the world.Job DescriptionWe are seeking a Customer Service Representative to join our...

  • Customer Service Representative

    4 weeks ago

    Hauppauge, New York, United States EZCORP Full time

    Company OverviewEZCORP is a dynamic company seeking a dedicated Retail Customer Service Representative to join our team. We offer a structured career path and opportunities for growth and development.

  • Customer Service Representative

    2 weeks ago

    Hauppauge, New York, United States Evergreen Exteriors Inc Full time

    Job DescriptionWe are seeking a highly motivated and outgoing Customer Service Representative to join our team at Evergreen Exteriors Inc. This is an excellent opportunity for someone who enjoys working in a fast-paced call center environment and has a passion for providing exceptional customer service.The ideal candidate will have strong communication...

  • Customer Service Representative

    3 weeks ago

    Hauppauge, New York, United States EZCORP Full time

    Job SummaryWe are seeking a highly motivated Customer Service Representative to join our team at EZCORP. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, interacting with customers in person and over the phone, processing sales, loans, and extensions, and performing opening and closing store duties.Key...

  • Facilities Maintenance Specialist

    2 weeks ago

    Hauppauge, New York, United States Long Island Superior Cleaning Services Full time

    Job Title: Facilities Maintenance SpecialistAbout the Role:We are seeking a highly skilled Facilities Maintenance Specialist to join our team at Long Island Superior Cleaning Services. As a key member of our operations team, you will be responsible for maintaining the cleanliness and safety of our commercial buildings.The ideal candidate will have a strong...

  • Food Service Team Member

    3 weeks ago

    Hauppauge, New York, United States Whitsons Culinary Group Full time

    Job Title: Food Service Team MemberWe are seeking a reliable and energetic individual to join our team as a Food Service Team Member at Whitsons Culinary Group. This is a part-time position working Monday through Friday, 9:30am-1:30pm. The pay rate for this position is $16.00 per hour.The successful candidate will be responsible for assisting in the...

  • Part-time Customer Service Representative

    2 weeks ago

    Hauppauge, New York, United States Citigroup Inc Full time

    About the Role:Citigroup Inc is seeking a Part-time Customer Service Representative to serve as the first point of contact for clients. This role provides an exceptional client experience by performing banking transactions, managing cash supply, and maintaining vault cash. The ideal candidate will identify referral opportunities and educate clients on...

  • Customer Service Team Member

    3 weeks ago

    Hauppauge, New York, United States Evergreen Exteriors Inc Full time

    Evergreen Exteriors Inc is a nationally recognized brand and one of the fastest growing companies in the remodeling industry. We have a golden opportunity for the right person to join our Call Center team.About the PositionThis is a full-time role with a competitive salary range of $15.00 - $18.00 per hour. As a Phone Support Specialist, you will provide...

  • Clinical Care Specialist

    4 weeks ago

    Hauppauge, New York, United States Drift Services Full time

    OverviewAt Drift Services, we are dedicated to providing high-quality patient care through our team of skilled healthcare professionals. Our Registered Nurses play a vital role in delivering exceptional care to patients across the United States.CompensationThe compensation package for this position includes an estimated hourly rate of $40-$55 per hour,...

  • Sales Representative

    3 weeks ago

    Hauppauge, New York, United States EZCORP Full time

    At EZCORP, we're looking for a motivated and customer-focused individual to join our team as a Sales Representative. As a key member of our sales team, you'll be responsible for providing exceptional customer service, processing sales and loans, and maintaining a clean and organized store environment. Salary and Benefits:We offer a competitive salary of...

  • Dining Services Team Member

    1 month ago

    Hauppauge, New York, United States Whitsons Culinary Group Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Dining Services Team Member to join our team at Whitsons Culinary Group. As a key member of our dining services team, you will be responsible for assisting in the preparation and service of food to students and staff.About the Role:This is a dynamic and fast-paced role that requires excellent...

  • Accounts Receivable Specialist

    2 weeks ago

    Hauppauge, New York, United States Winston Staffing Services Full time

    Are you looking for a challenging role in the accounting field? We have an exciting opportunity for an Accounts Receivable Specialist to join our team at Winston Staffing Services.About the RoleWe are seeking an experienced and detail-oriented individual to manage accounts receivable records, ensuring timely payment processing and reconciliation. As an...

  • Office Manager

    2 weeks ago

    Hauppauge, New York, United States PrideStaff Full time

    About the RolePrideStaff is seeking an experienced Administrative Support Specialist to join our team. As a key member of our law firm support team, you will be responsible for providing administrative assistance to our attorneys and staff.Salary: $60,000 - $80,000 per year, commensurate with experience + benefits.Responsibilities:Provide administrative...

  • Janitorial Services Specialist

    2 weeks ago

    Hauppauge, New York, United States Long Island Superior Cleaning Services Full time

    We're looking for a highly motivated and detail-oriented Facilities Maintenance Associate to join our team at Long Island Superior Cleaning Services.About the Job:This role offers a competitive salary of $55,000 per year, considering the location in Suffolk County, Long Island. As a facilities maintenance associate, you will be responsible for ensuring the...

  • Janitorial Services Specialist

    2 weeks ago

    Hauppauge, New York, United States Long Island Superior Cleaning Services Full time

    We are seeking a skilled and detail-oriented Janitor/Cleaner to join our team at Long Island Superior Cleaning Services. This role involves ensuring the cleanliness and safety of our commercial buildings by performing various tasks such as vacuuming, mopping, and cleaning restrooms. The ideal candidate should have a high school diploma or equivalent, at...

  • Business Development Representative

    3 weeks ago

    Hauppauge, New York, United States Oliver Full time

    Role Overview: We are seeking a skilled Customer Services Representative to join our team at Oliver Inc. In this role, you will work closely with clients to understand their needs and provide tailored solutions to meet their expectations. You will be responsible for managing client relationships, providing exceptional customer service, and ensuring timely...