Correspondence Mail Sorter and Processor

3 weeks ago

Hauppauge, New York, United States Teachers Federal Credit Union Full time
Estimated Salary: $18.25 - $21.00 an hour.

This position requires attention to detail, strong organizational skills, and excellent communication skills. If you are a motivated individual who is looking for a challenging opportunity, please apply today

Responsibilities include sorting and distributing mail, processing faxes, verifications of deposit, SSA/SSI and AVS research, Medicaid requests, and account closures. You will also monitor SSA/SSI and AVS portals to verify member account balance information, and process information requests for Medicaid eligibility.

You will use Salesforce to process cases, create partner referrals, and logs information from member phone conversations. As a Customer Service Representative for Correspondence, you will also respond to member inquiries, educate members about Teachers products and services, and perform other duties as needed.

We offer a competitive compensation package that includes paid time off, fully-funded pension plan, 401(k) company contribution, and exclusive employee discounts. If you are interested in joining our team, please submit your application today

In this role, you will work closely with branch staff and other department staff to ensure seamless communication and effective issue resolution. You will also have the opportunity to develop new skills and take on additional responsibilities as you grow in your career.

The salary range for this position is $18.25 - $21.00 an hour, which may be adjusted based on qualifications and operational needs. We are an equal opportunity employer and welcome applications from diverse candidates. Apply now to become part of our team

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