Field Service Representative

5 days ago


Cloud County KS, United States DISH Full time
Job Summary

DISH is seeking a skilled Field Technician to join our team. As a Field Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our cutting-edge smart home solutions.

Key Responsibilities:

  • Represent DISH in customers' homes, providing top-notch service and support.
  • Install and configure smart home devices, ensuring seamless integration and optimal performance.
  • Conduct thorough site assessments to identify and address customer needs.
  • Collaborate with customers to understand their preferences and tailor solutions to meet their expectations.
  • Stay up-to-date with the latest technology and product offerings to provide informed recommendations.
  • Work efficiently and effectively to meet customer expectations and deadlines.

Requirements:

  • Aptitude to build rapport quickly and establish trust with customers.
  • Ability to stand on a high ladder (up to 40 feet) for long periods of time, lift over 70 lbs at a time, and remain within the individual weight limit requirements of 335 lbs.
  • Ability to crawl into small spaces and work in varying climates/weather conditions.
  • A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard.
  • Travel may be required.

What We Offer:

  • Competitive hourly rate of $19.25.
  • Guaranteed promotion after 6 months with a $1.00 per hour pay increase.
  • Performance Incentives with the potential for up to $6,400 in your first year and $9,100 each following year.
  • Paid training, paid time off, and paid holidays.
  • 4-day work week with opportunities to work overtime.
  • Medical, Dental, Vision, and Life Insurance packages and Health Savings Account.
  • Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans.
  • 401(K) with company match and Employee Stock Purchasing Program (ESPP).
  • Tuition Reimbursement.
  • DISH-supplied van, tools, and uniforms.

Why Join DISH?

DISH is a dynamic and innovative company that offers a unique opportunity for growth and development. As a Field Technician, you will be part of a team that is shaping the future of connectivity and smart home solutions. With a focus on customer satisfaction and employee success, DISH provides a supportive and collaborative work environment that fosters professional growth and advancement opportunities.



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