Front Desk Associate/Night Auditor: Hotel Operations Expert
4 days ago
Company Overview
Thind Management is a family-owned management company that prides itself on providing exceptional service and unforgettable experiences to its guests. With a passion for hospitality and a commitment to teaching, Thind Management aims to share its knowledge with team members to reach new heights.
Salary & Benefits
The estimated annual salary for this position is $40,000 - $50,000, depending on experience. Benefits include health insurance, retirement plan, and paid time off.
Job Description
As a Front Desk Associate/Night Auditor, you will be the face of the hotel, responsible for creating a positive first impression for guests. Your duties will include greeting guests, verifying reservations, checking-in guests, managing reservations, addressing guest inquiries, and providing information about hotel facilities and services.
Required Skills & Qualifications
To be successful in this role, you will need excellent communication skills, strong problem-solving abilities, and the ability to work efficiently in a fast-paced environment. Previous experience in customer service or the hotel industry is preferred, but not required. A high school diploma or equivalent is also required.
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